Richmond
901 Nevin Ave.
Richmond, CA 94801-3143
Most medical offices are open Monday through Friday, from 8:30 a.m. to 5 p.m.
(closed for lunch from 12:30 to 1:30 p.m.), unless otherwise noted.
You can cancel an appointment by calling 510-307-2190 or the department in which your appointment is scheduled.
General Information/Appointments
Telephone
510-307-1555
Línea de Asistencia en Español
Lunes-Viernes
8 a.m. to 5 p.m.
Consejos / Citas: 510-307-1548
TTY for the Hearing and Speech Impaired
510-307-2627
Monday through Friday
8:30 a.m. to 5 p.m.
After-hours advice: 510-307-1733
Additional Phone Numbers
Administration
Hospital: 510-307-2900
Medical Offices: 510-307-2400
Business Office
Monday through Friday
9 a.m. to 4:30 p.m.
Information: 510-307-3000
Disability Claims: 510-307-3004
Industrial Claims (Occupational Medicine Clinic only): 510-307-2272
Industrial Claims (Other): 510-307-2271
Hospitalized patient status
510-307-1500
Medical Secretaries
Release of medical information
Patient Assistance
Monday through Friday
9 a.m. to 4:30 p.m.
Information: 510-307-1570
Security
24 hours, 7 days a week
510-307-2434
Access to care in many languages
In addition to care provided in Spanish, Cantonese, Mandarin, Vietnamese, Tagalog, and American Sign Language, members may access our telephone interpreters, who speak more than 140 languages, including Hindi, Russian, and Farsi.
Raising the bar for specialized care
When special medical attention is required, our facilities offer centers where physician specialists focus on a particular area such as spinal surgery or cardiovascular care. Aided by the latest technology and research, these medical teams often break new ground while providing advanced specialty care to our members. Centers at this facility include:
• Bariatric surgery
• Primary Stroke Center
• Interventional spine care
Supporting the diverse needs of our community
Caregivers at this hospital partner with our Institute for Culturally Competent Care to ensure all members can easily access care. Signs appear in English and Spanish throughout the facility, and 24-hour language assistance is available. Members can access culturally relevant education classes and other resources through the Health Education Department . (Some classes may require a fee.)
Easy communication with physicians and caregivers
My Health Manager—accessible through kp.org, our mobile-friendly website at m.kp.org, and apps for iPhone® or Android™ devices—makes it even easier for members to get the care and services they need while staying focused and productive. They can email their doctor’s office, make routine appointments, order prescription refills, check most lab results, and more from their computer, smartphone, or tablet.
