Excellence In Health
Advanced Comprehensive Stroke Center
Kaiser Foundation Hospital, Redwood City has earned designation by The Joint Commission as an Advanced Comprehensive Stroke Center, effective January 2016. Redwood City Medical Center is among the first 100 hospitals in the U.S. to earn certification as a Comprehensive Stroke Center. For our patients and their families, it means we can provide advanced stroke care.
Living the Vision Award
Kaiser Permanente honored with Leapfrog’s 2016 Living the Vision Award for living the principles of transparency, excellence, and value. .
Get With The Guidelines Stroke Gold Plus Quality Achievement Award
The American Heart Association/American Stroke Association recognized Kaiser Foundation Hospital, Redwood City with the 2010, 2011, 2012, 2013, 2014 and 2015 Get With The Guidelines Stroke Gold Plus Quality Achievement Award for use of evidence based guidelines to provide the best possible care to patients through The American Heart Association/ American Stroke Association’s Get With The Guidelines® program.
Health Insurance Plan Rankings
National Committee for Quality Assurance (NCQA) in its Health Insurance Plan Rankings 2015 – 2016 named Kaiser Permanente health plans as No. 1 in the nation — out of approximately 500 commercial health plans considered — for 21 measures including cervical cancer screening, controlling high blood pressure, adult BMI assessment and comprehensive diabetes care (medical attention for nephropathy).
This is the seventh year in a row that Kaiser Permanente has had the most No. 1 rankings among U.S. commercial health plans. The source for data contained in this publication is Quality Compass® 2015 and is used with the permission of the National Committee for Quality Assurance (NCQA). Quality Compass 2015 includes certain CAHPS data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass is a registered trademark of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
Patient Advocate’s Health Care Quality Report Card
For a record-setting eighth year in a row, Kaiser Permanente Northern and Southern California are the only plans to achieve perfect scores for clinical quality in the California Office of the Patient Advocate’s Health Care Quality Report Card.* In the 2015-2016 edition of the HMO quality report card, we’re also the only plan to earn a perfect four stars for cancer screenings, providing the right care for adults, and asthma, diabetes, maternity, and heart care. *Health Care Quality Report Card, 2015 Edition, California Office of the Patient Advocate. View the complete report at reportcard.opa.ca.gov/rc/hmorating.aspx.
Centers for Medicare & Medicaid Services Rating
Kaiser Permanente California Senior Advantage (HMO) was rated an excellent 5 out of 5 stars overall in 2016 by the Centers for Medicare & Medicaid Services. The rating was based on major categories that include preventive care, chronic care, prescription drug services, customer service, and member satisfaction. It was the fifth straight year Kaiser Permanente in California has received 5 stars.*
* Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next. Centers for Medicare & Medicaid Services Health Plan Management System, Plan Ratings 2012 – 2016. Kaiser Permanente contract #H0524.
Kaiser Permanente is an HMO plan with a Medicare contract. Enrollment in Kaiser Permanente depends on contract renewal. You must reside in the Kaiser Permanente Medicare health plan service area in which you enroll.
Top Performer on Key Quality Measures®
Redwood City was named a Top Performer on Key Quality Measures® for 2011, 2012, 2013, 2014, and 2015 by The Joint Commission, the leading accreditor of health care organizations in America. They were recognized for exemplary performance in using evidence based clinical processes that are shown to improve care for certain conditions, including care for heart attack, pneumonia, surgery, children’s asthma, stroke, and venous thromboembolism, as well as inpatient psychiatric services. New this year is a category for immunization for pneumonia and influenza. See jointcommission.org/accreditation/top_performers.aspx
Covered California’s Quality Rating System
In 2013, 2014 and 2015 Kaiser Permanente California health plans were awarded 4 stars for quality — the highest possible rating — according to Covered California’s Quality Rating System.* Covered California, the state’s marketplace for the federal Patient Protection and Affordable Care Act, concluded that Kaiser Permanente is at the top of the class for quality and care based on reported experiences of members. The ratings are based on nearly 50 nationally accepted measurements, including: service, access to care, preventive care, and clinical care.
*These scores are based on California data collected from 2011 by the nationally recognized Consumer Assessment of Healthcare Providers and Systems (CAHPS). View the health plan ratings.
Gold criteria for our Fit-Friendly Worksites program
On behalf of the American Heart Association, I am pleased to inform you that Kaiser Permanente meets the Gold criteria for our Fit-Friendly Worksites program. You are among an elite group of awardees for this important initiative.
As a Gold level award recipient, you have not only recognized the importance of a healthy workplace for your employees but have taken important steps to create a culture of wellness by providing support to employees. We commend you and your employees.
As a Fit-Friendly Worksite, you will receive recognition on the Fit Friendly Honor Roll on the American Heart Association’s web site and local recognition by the American Heart Association at local events and in communications materials supporting the recognition program. Additionally, you have the right to use the American Heart Association’s Fit-Friendly Worksites Gold seal on all internal communications and external communications for recruitment purposes. Please visit www.heart.org/FFWresources to download the seal, guidelines for usage, and other tools. The award and seal usage rights are valid until November 1, 2016.
Leader in LGBT Healthcare Equality
All 38 KP hospitals have been recognized as a “Leader in LGBT Healthcare Equality 2015” by the Human Rights Campaign Foundation (we have been awarded “Top Performer” or “Leader” status each year since 2010). This recognition is given to health care facilities that meet LGBT-inclusive benchmarks that are part of the HRC Foundation’s Healthcare Equality Index (HEI). The HEI is a survey that evaluates health care organizations’ inclusive policies and practices relating to LGBT patients, visitors, and employees. For more information about the Healthcare Equality Index 2016, or to download a free copy of the report, visit hrc.org/hei.
Sustainable San Mateo County
In 2015, Our new Redwood City Hospital received an Honorable Mention for sustainable building practices and is also seeking Silver LEED status. Sustainable San Mateo County recognized Kaiser Permanente San Mateo Medical Offices with a 2012 Green Building Honor Award for the green building practices employed in new construction.
U.S. News & World Report
U.S. News & World Report named Kaiser Permanente Redwood City Medical Center as a high performing hospital in 2014 for Kaiser Permanente Redwood City Medical Center as a high performing hospital in 2014 for neuroscience.
Most Wired
Kaiser Permanente Hospitals Named 2013 Most Wired. Our California hospitals have been named among the nation’s Most Wired based on results from Hospitals & Health Networks magazine’s Health Care’s Most Wired 2013 Survey. This designation means that Kaiser Permanente uses technology integration at all levels, including infrastructure, business and administration applications, clinical quality and safety, and care continuum.
