Welcome to Kaiser Permanente Napa-Solano
We are very pleased you have chosen us to be your health care partner. Here is information to help make your transition into our health care system as smooth as possible. Our members can access services at any of our locations as soon as your coverage becomes effective. If you aren’t sure of your exact effective date, please ask your employer.
Choose Your Doctor
Browse our doctor profiles to see education, credentials, specialties, profile photos, and everything else you need to know to select a doctor who’s right for you. And if you change your mind, you can switch doctors at any time, for any reason.
Member Outreach Integration: 1-877-988-7868
Next: Register >Register
When you register on kp.org, you’ll have 24/7 access to our online tools for managing your health care.
You will be able to:
- Email your doctor’s office
- Schedule routine appointments
- Refill prescriptions
- View your lab results
and much more at the click of a button. | Register now
Next: Make an appointment >Make an appointment
Schedule an appointment online once you’ve registered and chosen a personal physician. If for any reason your personal physician isn’t available at your preferred time, you can see another doctor in our network. You can call our Appointment and Advice line at one of the numbers below at any time to make an appointment or seek medical advice.
Fairfield Offices: 707-427-4025
Napa Offices: 707-258-2166
Vacaville Offices: 707-624-2600
Vallejo offices: 707-651-1025
Next: Transfer your medical records and prescriptions >Transfer your medical records and prescriptions
Bring your doctor up-to-date on your medical history and make it easy to get the medications you need from a Kaiser Permanente Pharmacy. You can work with one of our pharmacists by calling 1-877-795-2473. We suggest that you consult with your Kaiser Permanente Physician prior to requesting records from your previous health care provider. Please see below or under electronic forms for Release of Information document.
Next: Online Tools and Services for New and Existing Members >Online Tools and Services for New and Existing Members
With Kaiser Permanente’s My Health Manager, we offer many ways to assist in your health management and connected with your doctor.
My Message Center
After you’ve selected your personal doctor or nurse practitioner, you can exchange secure e-mail with your doctor or nurse practitioner in my message center non-urgent questions from the comfort and convenience of your computer.
Pharmacy Center
- Transfer Prescriptions
- Manage Prescriptions
- Learn about specific medications in our drug encyclopedia
You can also have them mailed to your home for no additional charge.
Appointment Center
Wondering if you or a family member should book a visit? Consult our interactive symptom checker, or go straight to scheduling in the appointment center.
Total Health Assessment
Use this personal online tools to help you develop a plan to manage your weight, reduce stress, improve nutrition, stop smoking, and assess your lifestyle habits.
Choose Your Doctor
Having a doctor you connect with and who you can build a long-term relationship with is essential to getting excellent care. We are proud of our great doctors and want to make it easy for you to choose the doctor who is right for you.
Electronic Forms
*We suggest if you consult with your Kaiser Permanente Physician prior to requesting records from your previous health care provider. This form can be used by you to take to your previous health care provider to give them permission to share your medical information.
Appointments can be made with your physicians by calling the medical office where your personal physician practices. The appointment and advice line is open 24 hours a day, seven days a week.
- Fairfield Offices: 707-427-4025
- Napa Offices: 707-258-2166
- Vacaville Offices: 707-624-2600
- Vallejo Offices: 707-651-1025
Preventive Care App
Get important health reminders and personalized information for you and your family members on the go with our mobile app (for Northern California members only).
Download the FREE KP Preventive Care App
Apple App Store | Google Play
Find a Doctor’s Home Page
Release of Medical Information
Manage your health information
If you need copies of your health information for your own personal use or to forward to a health care provider or organization, Kaiser Permanente’s Release of Medical Information Departments are here to help you.
Your health – anytime, anywhere
Some of your medical records are already available to you online – anytime, anywhere – with My Health Manager on kp.org. As a registered user, you can review, download, and save to your computer or print the following information:
- Immunization record
- Downloadable Clinical Health Summary
- Hospital Summary
- Past office visits
- Prescription medications
- Most lab test results
- Your current health summary, including any allergies and ongoing health conditions
Register for kp.org access here. You can also download a Portable Electronic Medical Record summary to take with you when traveling.
Requesting your records
For your convenience, you may request your records using phone, email, or by visiting any of our locations. Our offices are generally open from 8:30 a.m. to 5 pm. Please follow the link for the facility closest to you.
Release of your records
Fast and Convenient: You can obtain a copy of your recent medical records via email. We can provide copies of your most recent 2 years’ worth of records via email for no fee (free) and they can generally be emailed the same day. A minimal charge applies for records greater than 2 years that are emailed or provided on CD. If you need records on paper, a per page fee will be charged.
Third party authorization
To protect your privacy, your records will not be released to another party without your signed authorization. You will need to submit a disclosure authorization form for us to complete the request. For your convenience we have these forms located on kp.org under Locate our services, then Forms and Publications.
Disclosure Authorization Forms
Disclosure Authorization (English)
Disclosure Authorization (Spanish)
Disclosure Authorization (Chinese)
Disability and family leave
We assist your physician in completing disability and Family Medical Leave certifications, too. We will need a physician’s note for time off to assist in completing your paperwork. You may also need to have a visit or discussion with your physician, if you haven’t had one recently, prior to submitting your paperwork. Click the link to complete the Online application for State Disability Insurance Please retain a copy of your claim receipt and provide it to the Release of Medical Information staff when requesting State Disability Insurance physician certifications.
Forms and correspondence
Working with your personal physician’s office, we can help you complete various forms regarding your health care, including:
- Forms to verify illness or health condition
- School sports clearance
- Department of Motor Vehicles
- Jury duty
- PG&E
- Residential Board and Care forms
Completed forms are returned to you, rather than to a third party, so you can review the information and make a copy for your records first.
Northern California Offices
Central Valley Area (Manteca/Modesto/Stockton)
855-208-7223
CVA-ROI-Department@kp.org
Diablo Area (Antioch/Walnut Creek)
925-817-5661
DSAROMI@kp.org
East Bay Area (Oakland/Richmond/Alameda)
510-752-6026
Oak-ROI@kp.org
Fresno
559-448-4938
Fresno-ROI-Dept-Fax@kp.org
Southern Alameda County (Fremont/Hayward/San Leandro/Union City)
510-675-6700
GSAAROI-DEPT@kp.org
Napa/Solano Area (Vacaville/Vallejo)
707-651-1359
VAL-ROI-Dept@kp.org
North Valley Area (Sacramento/Roseville)
707-746-3646
NVLY-MEDSEC-ROI-IN@kp.org
Redwood City
650-299-2963
rwc-romi@kp.org
San Francisco
415-833-3778
SF-ROI-Department@kp.org
San Jose
408-284-5200
SJO-ROI@kp.org
San Rafael
415-492-6317
San-Rafael-ROI-Department@kp.org
Santa Clara
408-851-1750
Santa.Clara.ROI.Dept@kp.org
Santa Rosa
707-571-3770
SRO.ROI@kp.org
South Sacramento
916-525-6940
SSC-ROI-Dept@kp.org
South San Francisco
650-827-6409
SSF.ROI.Dept@kp.org
