Chronic Conditions Programs

Personalized Care

Kaiser Permanente is committed to Personalized Health Care. If you do not have a Physician or Nurse Practitioner that you consider your primary caregiver, please call Member Services at 650-299-4291.

In the Department of Medicine, we work hard to ensure that every patient sees their personal physician or nurse practitioner for all of their health care needs. If you need an appointment, please call 650-299-2015 or use the online Appointment Center. If you are unable to get an appointment with your personal physician or nurse practitioner, please send a message to him or her when you call. They will make every effort to accommodate you. If it is not possible, you will be given an appointment with one of their closely aligned colleagues on the same “team”.

Getting Here

The Department of Medicine is located in two buildings, the Cypress Building and the Birch Building. Please make a note of where your doctor is located before your appointment. Please allow plenty of time for parking and check-in 15 minutes before your appointment time. This will better help your doctor to be on time. The majority of parking is available in the parking garage on Veterans Blvd. near Maple St.

Medication Safety

Please always bring a current list of your medications including dosage and frequency. It is for your own safety that we ask to verify this list at every visit. You can pick up a yellow medication card at your next visit to keep this list on. Most people keep this in their wallet. This is especially important if you should require medical care outside of Kaiser Permanente.