Excellence In Health

Kaiser Permanente, South San Francisco

• The American Heart Association/American Stroke Association recognized Kaiser Foundation Hospital, South San Francisco with the 2010, 2011, 2012, 2013 and 2014 Get With The Guidelines Stroke Gold Plus Quality Achievement Award for use of evidence based guidelines to provide the best possible care to patients through The American Heart Association/ American Stroke Association’s Get With The Guidelines® program.
• Practice Greenhealth honored South San Francisco Medical Center with Partners for Change Award, 2014, the fourth year in a row. Practice Greenhealth is a national organization that promotes green practices in health care.
• Out of 484 private plans ranked by the National Committee for Quality Assurance (NCQA) in its Health Insurance Plan Rankings 2013 – 2014, Northern California Region was ranked highest in California, and seventh in the nation. Kaiser Permanente Northern and Southern California regions were the only California health plans ranked in the nation’s Top 20. www.ncqa.org
• For a record-setting seventh year in a row, Kaiser Permanente Northern and Southern California are the only plans to achieve perfect scores for clinical quality in the California Office of the Patient Advocate’s Health Care Quality Report Card.* In the 2015 edition of the HMO quality report card, we’re also the only plan to earn a perfect four stars for cancer screenings, providing the right care for adults, and asthma, diabetes, maternity, and heart care. *Health Care Quality Report Card, 2015 Edition, California Office of the Patient Advocate. Results are based on 2014 data. View the complete report at reportcard.opa.ca.gov/rc/hmorating.aspx
• Kaiser Permanente California Senior Advantage (HMO) was rated an excellent 5 out of 5 stars overall in 2015 by the Centers for Medicare & Medicaid Services. The rating was based on major categories that include preventive care, chronic care, prescription drug services, customer service, and member satisfaction. It was the third straight year Kaiser Permanente in California has received 5 stars.* www.kp.org/medicarestars
  * Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next. Centers for Medicare & Medicaid Services Health Plan Management System, Plan Ratings 2012-2015. Kaiser Permanente contract #H0524.
  Kaiser Permanente is an HMO plan with a Medicare contract. Enrollment in Kaiser Permanente depends on contract renewal. You must reside in the Kaiser Permanente Medicare health plan service area in which you enroll.
• South San Francisco was named a Top Performer on Key Quality Measures® for 2011, 2012 and 2013 by The Joint Commission, the leading accreditor of health care organizations in America. They were recognized for exemplary performance in using evidence based clinical processes that are shown to improve care for certain conditions, including care for heart attack, pneumonia, surgery, children’s asthma, stroke, and venous thromboembolism, as well as inpatient psychiatric services. New this year is a category for immunization for pneumonia and influenza.http://www.jointcommission.org/accreditation/top_performers.aspx
• Kaiser Permanente South San Francisco Hospital earned the top “A” ratings from The Leapfrog Group in its annual 2014 safety report. The report examined and graded more than 2,500 hospitals throughout the United States on limiting patient injuries, reducing medical and medication errors, and preventing infections. This is the third year The Leapfrog Group has published the Hospital Safety Scores and it has given South San Francisco Hospital every year, using 28 measures of publicly available hospital safety data. www.hospitalsafetyscore.org
• South San Francisco Hospital was named a “Top Hospital” for the fifth year in a row as ranked by The Leapfrog Group in its 2014 survey. Visit www.leapfroggroup.org for more information. www.leapfroggroup.org
• Kaiser Permanente Hospitals Named 2013 Most Wired.  Our California hospitals have been named among the nation’s Most Wired based on results from Hospitals & Health Networks magazine’s Health Care’s Most Wired 2013 Survey.  This designation means that Kaiser Permanente uses technology integration at all levels, including infrastructure, business and administration applications, clinical quality and safety, and care continuum.
• In 2013, Kaiser Permanente California health plans were awarded 4 stars for quality — the highest possible rating — according to Covered California’s Quality Rating System.* Covered California, the state’s marketplace for the federal Patient Protection and Affordable Care Act, concluded that Kaiser Permanente is at the top of the class for quality and care based on reported experiences of members. The ratings are based on nearly 50 nationally accepted measurements, including: service, access to care, preventive care, and clinical care.
  *These scores are based on California data collected from 2011 by the nationally recognized Consumer Assessment of Healthcare Providers and Systems (CAHPS). View the health plan ratings.