Health apps and online tools get superpowered in a connected system

Flu season is in full swing, and you’re home sick with your annual bout of bronchitis. Or you’re stuck at work when you realize you have a urinary tract infection. While you can’t anticipate all your medical needs, it’s now easier than ever to connect to care when you need it with email, phone, and video appointments. But who are you connecting to?

When it comes to telehealth, the quality of your connection goes beyond your internet speed. If your health plan outsources to a third party, you’re left doing part of the work. When you’re sick or in pain, the last thing you want to do is spell out your entire health history. What if you forget to mention your high blood pressure? Or the name of the medicine you had a bad reaction to escapes you? A health app isn’t truly convenient if it’s disconnected from your health history.

In an integrated system, all your caregivers are connected to your electronic health record. Doctors, nurses, and pharmacists can give you personalized care because they can see your health history, medications, and allergies. Whether you choose to connect by phone, video, or email, you’ll be talking to someone you can trust.