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Contact Us

Facility Phone Number
Kaiser Permanente San Jose Medical Center 408-972-3000
Kaiser Permanente Gilroy Medical Offices 408-848-4600

 

Service Phone Number
Appointments/Advice (24 hours / 7 days) 408-362-4740
Appointments/Advice (TTY for Hearing/Speech Impaired) 408-972-3323
Prescription Refills 408-972-6336
Cancellations and messages to personal physician 408-362-4740
Choose your Doctor 408-972-7321
Business Office 408-361-2190
408-972-6655
Member Services 408-972-3470
Health Education Center 408-972-3340
Health Plan Office 408-972-3020
Coordination of Benefits 800-201-2123

 

Service Phone Number
Appointments/Advice (24 hours / 7 days) English:
TTY:
1-408-848-4095
1-408-848-4696
Appointment Cancellations 1-408-848-4699
Choose your Doctor 1-877-327-3663
Member Services Call Center
(for Health Plan questions)
English:
Spanish:
TTY:
1-800-464-4000
1-800-788-0616
711
Health Education Center 1-408-848-4690
Member Services 1-408-846-2321
Pharmacy Information:
EasyFill (24 hr recorder):
Zero-refill recorder:
Mail-order Pharmacy (toll free):
1-408-848-4640
1-408-848-4645
1-408-848-4663
1-888-218-6245
Optical Sales – “Vision Essentials” 1-408-848-4680
Optometry Appointments 1-408-848-7000
Appointments for:
Dermatology
Physical Therapy
Radiology
English:
Spanish:
1-408-848-7040
1-408-848-7030

Last updated on 3/11/2014.