Member Services
OUR LOCATIONS
Santa Clara
Campbell
Milpitas
Mountain View
Skyport
Member Service Contact Center
OUR SERVICES
Get Information
- Enrollment information and eligibility
- Benefits and coverage, including adding or removing people from your plan; claims questions; the dispute-resolution process, and other general information
- Copayments and medical bills; payment status
- Name or address changes
Order
- Evidence of Coverage booklet
- Guidebooks for other service areas and other publications, including the Kaiser Permanente Healthwise Handbook
- Kaiser Permanente ID cards
- Payment coupon booklets
RESOURCES
