Discover Kaiser Permanente in:

Mid-Atlantic States
Family playing together outdoors.

Care Your Way

You deserve better than the usual

Traditional Health Care
COMPLICATED & EXPENSIVE
infographic Showing Traditional Health Care where the patient goes from the doctor, Drives to see a nurse, schedules a lab appointment and then goes to the lab and pharmacy.

It’s outdated, and doesn’t acknowledge the way people live today.

 

Waiting for appointments and getting bounced around between doctors, labs, X-ray, specialists, and pharmacies means it takes longer to get care.

 

And extra expenses for transportation, babysitters, and parking can add up, too.

 

Isn’t it time for a change?

VS.
Kaiser Permanente
HASSLE-FREE & AFFORDABLE
Infographic showing the Kaiser Permanente Model: members can connect via their computers and mobile devices to their doctor, pharmacy, nurse, laboratory and X-ray.

Our members can connect to doctors, lab, X-ray, and pharmacy under one roof — in person or online.

 

Our doctors are all connected by the largest commercial electronic health records system in the country.

 

That means less traveling for you, less time waiting, and better coordination of your care.

Experience the Kaiser Permanente difference

Open All +
With Kaiser Permanente

Learn about our doctors by reading their profiles and biographies on kp.org/doctor, then choose the one who’s right for you.

Without Kaiser Permanente

You may not know much about a doctor. Or you may be offered a simple provider directory with minimal information.

The Experience With Kaiser Permanente Without Kaiser Permanente
Choosing
your doctor

Learn about our doctors by reading their profiles and biographies on kp.org/doctor, then choose the one who’s right for you.

You may not know much about a doctor. Or you may be offered a simple provider directory with minimal information.

Choosing how
you get care

How, when, and where do you want to receive care? From telephone advice to video visits,1 in-person appointments to emailing your doctor, and more, you’re in control.

Even for minor concerns, you usually make an appointment, drive to the doctor’s office, and sit in the waiting room.

Making a routine appointment

Use your phone, computer, or mobile device – anytime, anywhere.

You’ll likely have to call during business hours.

Getting medical advice

Get video medical advice with a doctor.2 And specially trained Kaiser Permanente nurses give medical advice by phone, 24/7. Both have access to your health record and can make follow-up appointments.

If medical advice is available, the representative won’t have access to your medical history and won’t be able to connect you directly to care.

So much in one place

In most of our facilities, you can see your doctor, get a lab test, and pick up prescriptions under one roof.

Seeing your doctor, getting a lab test, and picking up medication probably means 3 separate trips.

Viewing your medical records and test results

You and your providers have access to your electronic health record – which includes your medical history and most test results – keeping everyone connected and in the know.

You have to collect or request all your medical records on your own, and your providers are not likely to be connected to each other.

Getting care in your language

We have multilingual doctors and staff, and we offer interpretation services by phone in 150+ languages.

Some health plans offer limited access to interpreter services and multilingual doctors.

Hear from our members

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  1. When you get care at Kaiser Permanente locations.
  2. During a video visit, you must be present in Maryland, Virginia, Washington, DC, Florida, North Carolina, West Virginia, or Pennsylvania. For members 18 and older. For certain medical conditions.