Make an appointment
Phone
For Medical Advice at anytime, call 1-833-KP4CARE (1-833-574-2273)
Right care, right place
Online
Access your medical record, refill prescriptions, pay medical bills, and more.Phone
Access Kaiser Permanente phone numbers for your region.In Person
See your health care provider at one of our locations.Video
You may be able to see a doctor using a video visit with the Kaiser Permanente Mobile App.†How do I make an appointment to see my doctor?
Schedule an appointment at kp.org.*
Hours: 24/7
Or by phone: 1-833-KP4CARE (1-833-574-2273)
Hours: Monday – Friday, 7am to 7pm
Are telephone appointments available?
Adult telephone appointments are available for situations meeting certain criteria.
- Conditions applicable for telephone appointments include, but not limited to: allergies, colds, coughs, some follow-up visits, upper respiratory infections.
- Telephone appointments are not appropriate for emergency conditions such as severe shortness of breath, severe abdominal pain, severe bleeding, or urgent conditions like sprains, falls, or cuts requiring stitches.
Who can I call for Medical Advice 24/7?
Call 1-833-KP4CARE (1-833-574-2273) for medical advice at any time, 24 hours a day, every day. No appointment needed.
How do I get care when I’m traveling?
Find convenient resources for getting care away from home.
What if I am having a medical emergency?
For a life threatening illness or injury, call 911, or go to the nearest hospital for assistance.
Kaiser Permanente Riverside County Emergency Services are available at:
Desert Regional Medical Center***
1150 N Indian Canyon DrPalm Springs, CA 92262
760 323-6511
24 hours, 7 days a week
Joshua Tree, CA 92252
760-366-3711
24 hours, 7 days a week
Inland Valley Medical Center***
36485 Inland Valley DrWildomar, CA 92595
951-677-9773
24 hours, 7 days a week
John F. Kennedy Memorial Hospital***
47111 Monroe St.Indio, CA 92201
760-347-6191
24 hours, 7 days a week
Moreno Valley, CA 92555
951-243-0811
24 hours, 7 days a week
Rancho Springs Medical Center***
25500 Medical Center DrMurrieta, CA 92562
951-696-6161
24 hours, 7 days a week
Temecula, CA 92592
951-331-2200
24 hours, 7 days a week
*** This is a contracted Emergency Care Only facility. No services other than Emergency Care are available. The Emergency Department at this facility is not appropriate for urgent care. Use of the Emergency Department for urgent care may not be paid by Kaiser Permanente.
Preparing for your appointment
We believe in order to receive the best health care, it is important to find a primary care physician with whom you can establish a long-term relationships and develop trust. KP encourages you to see your primary care physician whenever possible for routine issues.
Our Physicians look forward to maximizing their time with you to address your health concerns. Therefore, we offer these tips for a successful office visit.
- Arrive a few minutes early. Bring your Kaiser Permanente ID card and a photo ID.
- Check in. There are two ways to check in for appointments–at the receptionist desk, or at our self-service kiosk.
- Bring a list of all the medications you’re currently taking, including over-the-counter medications such as aspirin, ibuprofen, vitamins, and herbal supplements.
- Speak up when you have questions or concerns. If you have questions, make a list and bring the list to your appointment.
- Be patient with questions from your health care team. Different members of your health care team may ask you the same questions several times, such as what is your name or do you have allergies. Asking these questions is one way to make sure that you are getting the right care.
- If your plan includes a cost share, it is due for payment when you check in. For your convenience, we accept payment by cash, check, American Express, Discover Card, Visa, MasterCard, or debit card (with the Visa or MasterCard logo) at the reception desk.
* You must be registered on our website to use this secure feature. Visit kp.org/registernow to get started.
† Call for availability