< See all departments

Patient Financial Services

Patient Financial Services covers:

  • Accepting payments on Kaiser bills (Except HP Dues)
  • Answering questions about patient bills
  • Assisting patients in qualifying for Financial Assistance programs
  • Answering questions relating to billing Medicare, Medi-Cal, Worker’s Compensation & self-pay services, please contact Ernestine Girvens at 510-675-5756.
  • Reconciling cash at the Medical Center & processing refunds

Contact Information

Fremont Medical Center

39400 Paseo Padre Parkway
Hospital Building, 1st Floor
Fremont, CA 94538

Telephone
Phone: 510-248-7074
Billing Questions: 800-498-2748
Medical Financial Assistance: 866-399-7696
DHMO/Other Deductible Plans: 800-390-3507
Third Party Liability/Equian: 800-552-8314
Patient Financial Advisors: 510-248-3907

Hours
Monday through Friday
8:30 a.m. to 5 p.m.
Closed for lunch
12:30 to 1:30 p.m.

 

San Leandro Medical Center

2500 Merced Street
Building A, 1st Floor
San Leandro, CA 94577

Telephone
Phone: 510-454-7500
Billing Questions: 800-498-2748
Medical Financial Assistance: 866-399-7696
DHMO/Other Deductible Plans: 800-390-3507
Third Party Liability/Equian: 800-552-8314
Patient Financial Advisors: 510-454-7500

Hours
Monday through Friday
8:30 a.m. to 5 p.m.
Closed for lunch
12:30 to 1:30 p.m.