Contact Us
To schedule appointments or leave a message for you or a family member, use one of the below numbers that best fits your needs. There is an advice nurse also ready to assist you. Available 24 hours a day, 7 days a week.
Adult services: 707-393-4044
Pediatric services: 707-393-4033
Obstetrics Gynecology services: 707-393-4081
- Advice Nurse
Need to ask a question, email your doctor, search our Phone Directory, talk to a pharmacist or advice nurse, get the information you need. We are here to help.
- Hospital Numbers
To inquire about a hospital patient or call a patient's room directly: ask the hospital operator to connect you by calling 707-393-4000.
- Prescriptions
Email a Pharmacist
Pharmacy EasyFill 707-206-3002
- Member Services
1-800-464-4000 (toll free),
Monday through Friday,
7 a.m. to 7 p.m.
Saturday through Sunday,
7 a.m. to 3 p.m.
- Potential Members
New Member Experience 707-393-3186,
Monday through Friday,
9 a.m. to 5 p.m.
- Volunteers
Kaiser Permanente Santa Rosa has over 200 volunteers assisting members and staff.
- WOW Card of Thanks
Any Kaiser Permanente Santa Rosa employee who has gone out of the way to provide exceptional service is eligible to receive a WOW card. The cards can be sent by both members and staff.
- Grievances
Member Services 1-800-464-4000
Monday through Friday,
7 a.m. to 7 p.m.
Saturday through Sunday,
7 a.m. to 3 p.m.
- Feedback
We're really interested in helping you and hearing what you honestly think.